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Jr. Quality Assurance Agent – Job Opening

Fare Free January 1 - June 30, 2024

Job Details

Jr. Quality Assurance Agent – Job Opening

(1)  Full-time Positions Available


Position Summary:

As a Quality Assurance agent, you will receive feedback from members via the telephone, member portal or email and take corrective actions to address transportation issues as well as ensuring MART’s contract compliance obligations are met. You will also address feedback from the vendor pool via telephone or vendor portal. In a team setting, this is accomplished by following up with transportation vendors and clients as part of the investigation process and providing a response in a timely manner.


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Job Description:
Jr. Quality Assurance Agent_01.10.2024